How can I place an order for a item?
You can place your order online using our online shop or give us a ring on the number on our home page.
Are there any extra/hidden charges?
No. The only price you will pay is the price you see there are no hidden charges at all.
Are your products all brand new?
Yes. All our jewellery and accessories are shipped in perfect condition.
Does your jewellery come with packaging?
Yes. As previously stated all our jewellery is brand new and boxed or in a velvet bag where applicable.
Do your prices include VAT?
Yes. All prices are the final price you will pay, there are absolutely no hidden extras.
What about Postage and insurance?
All you pay is one postage charge of £3.50 per order, no matter how many items purchased.
What method of payment do you prefer?
We accept payment by Visa, MasterCard, Maestro, Switch, Delta, Paypal and cheque. Please be aware paying by cheque will take longer as we must wait for the funds to clear before dispatching.
How long will I have to wait for my item?
If the item you order is in stock, we will ship it immediately. If it's not in stock, we will be able to give you an estimated delivery lead-time when you place your order. Most orders are shipped within 1 weeks of the order date.
Which shipping company do you use?
We use Royal Mail Recorded Delivery for all posting.
